We are dedicated to offering you the best value and service. Due to our products classification as a natural food product, items may not be eligible for a return due to personal customer experiences (i.e. not liking the taste, smell, color). Also, open products cannot be returned as they cannot be resold since there is a high potential for tampering and contamination. Only unopened items can be returned for a full refund.
Return Time Frame:
All customers have 30 days from receiving the product to bring up any dispute and request a return authorization code.
The customer is responsible for return shipping charges unless the reason for the return is due to a BerryBoost Powders Inc. error in which case the customer will be provided with a return shipping label that is pre-paid as well as a full refund or exchange.
All returns must be pre-authorized. Any return that arrives to BerryBoost Powders without pre-written authorization will be considered an abandoned order and no refund will be issued.